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Centrally located Concierge OfficeTransfer Service to and from Airports, train stations and local destinationsOur Concierge office is right in the centre of the resortTelegraph Best Ski OperatorOur staff are on hand to talk to you

Contact Concierge

Opening hours (GMT-1):
Monday to Sunday: 08:00 - 20:00

Tel: +33 (0)4 79 06 30 55

Email: concierge @premiere-neige.com

Our dedicated Concierge Team are always on hand to assist you with any queries & bookings when in Sainte Foy

In-Resort Booking

  • Helicopter Rides: discover a once in a lifetime experience & admire the Alpine landscape in a whole new way with a choice of four different helicopter itineraries.
  • Ski-joëring: love skiing and horses? Why not combine the two with ski-joëring! Put your skis on, hold on to the reins and enjoy the mountains in a whole new way.
  • Husky Rides: experience this unique travel experience and explore the forest pathways of Sainte Foy with your own team of eager huskies.
  • Ice Climbing: taste the world of mountaineering with a fun, accessible half day introduction to ice climbing. No experience necessary, just a desire for adventure!
  • Ice Diving: explore the underwater world of the lake at Tignes Le Lac and go for a 15 minute ice dive! No diving experience necessary and all equipment is supplied.
  • Ice Driving: discover the thrilling sport of ice driving behind the wheel of a Subaru Justy or Imprezza with fully qualified driving instructors.
  • Quad Biking & Buggies: experience the unique sensations alone on a quad, or shared by two in a buggy!
  • Parapente/Paragliding: soar through the skies of the valley and land on the snow! Tandem flights, performance and bespoke flights.
  • Speedriding: why not mix it up with speedriding, halfway between skiing and paragliding. Suitable for intermediate skiers.
Ensure you receive the best local advice and booking service with our Concierge Team, right in the heart of Sainte Foy Resort

Concierge Guest Services

This is where Première Neige's local knowledge and bilingual language skills can make all the difference. Over the years, we've established excellent relationships with local businesses and have a wealth of information about services on offer, in and around Sainte Foy. Whatever your query, please do not hesitate to ask and we will do our utmost to help.

Our in-resort Concierge Office is a huge benefit to our guests when in Sainte Foy

Pre-booking and Information Services

Once you have chosen your accommodation, our Concierge Team can pre-book airport transfers, a relaxing massage, your daily bread and even a birthday cake!

Let us do all the ground work before you even arrive, then you can luxuriate in the little extras that we've arranged, whilst enjoying your skiing.



Your staff are absolutely fantastic!! Very friendly and so helpful!

T. Weg, January 2017

Airport transfers available from surrounding airports

Getting Here and There

  • Airport Transfers: would you like a private, chauffeured airport pick-up which can seat 8 passengers and plenty of luggage? Pre-book your transfer today!
  • Ski Safari: explore the local ski resorts with our local transfer service, Ski Safari. Return drop-offs to Val d’Isère, Tignes, Les Arcs and La Rosière. Pre-book or book in resort.




Pre-order your daily bread and newspaper deliveries, and we'll deliver straight to your chalet

Extra Special Services

  • Restaurant Reservations: book in for a traditional Savoyard meal at a local restaurant in and around Sainte Foy; from traditional, local food in atmospheric settings to contemporary restaurants, with varied menus. This service can be pre-booked or booked in-resort.
  • Chambermaid Service: let one of our Housekeeping Team clean your chalet or apartment, to give yourself a break while on holiday! A housekeeper will clean communal areas, bathrooms, the kitchen, and will even tidy up the beds. The Chambermaid Service is available Monday to Friday (subject to availability), for a minimum of two hours each day, at €20 per hour (TVA not included).
Book into ones of our spas and treat yourself to luxury body therapies, facials and beauty treatments
  • Massage and Reflexology: treat yourself to a massage or treatment in the comfort of your chalet or apartment. Choose from a large range of Massage Me treatments and enjoy true indulgence on your ski holiday. Just let our Concierge Team know what you'd like to book and we will arrange your appointment.
  • Fresh Cakes: special occasion or celebrating a birthday? Let us know and we will make and deliver a cake to you!
  • Flower Ordering: we recommend ordering directly with Interflora should you wish to send flowers to resort.

Thank you for being very helpful with all our requests. It was very reassuring knowing we could turn to Premiere Neige with questions/for help.

D. Brookshaw, January 2014

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